Privacy Policy

1. Who We Are

This website is operated by NORTHANTS EVENT SOLUTIONS LTD(“we”, “us” or “our”), company number 16440988, registered in England & Wales at Finedon Siding Industrial Estate, Compton House, Furnace Lane, Wellingborough, NN9 5NY. We act as the data controller for any personal data you provide through this website.

If you have any questions about this policy or your privacy, you can contact us directly at info@northantseventsolutions.co.uk.

2. Information We Collect

We believe in keeping things simple and only collect the personal data you voluntarily provide to us when making an enquiry or requesting a quote. This typically includes:

• Your name
• Your email address
• Your phone number
• The details of your event or enquiry message

We do not require you to create an account, and we do not collect or store any payment details on this website.

Note: our hosting provider automatically processes standard, anonymous server logs, like your IP address and browser type, strictly to keep the website secure and running fast. These are never used for marketing.

3. How We Use Your Information

We only use your information to provide the event services you have requested. Specifically, we use it to:

• Respond to your enquiries and discuss your event needs.
• Provide accurate quotations, project follow-ups and coordinate on-site logistics.
• Meet our legal, regulatory and bookkeeping requirements.

We process this data based on your consent (when you fill out our contact form) and our legitimate interest in fulfilling your requested services.

4. Who We Share Your Information With

We will never sell your personal data, and we do not share it with third parties for marketing purposes. We only share information with trusted partners necessary to run our business and deliver your event:

• Form submission and IT: providers that securely route your contact form messages to our team inbox.
• Subcontractors: trusted local crew, security or event staff who need relevant site details to safely deliver the services you have booked.
• Legal authorities: regulators or local councils, only if we are legally required to do so for event licensing or compliance.

5. How Long We Keep Your Data

We keep enquiry data only for as long as it takes to handle your request and complete any resulting work. For legal and tax purposes, financial records and contract details are typically held for 7 years. If an initial enquiry does not lead to a booking, we securely delete the information within 24 months.

6. Cookies

This website only uses essential technical cookies required to load the site properly and keep it secure. We do not use intrusive third-party advertising or tracking cookies.

7. Your Privacy Rights

Under UK GDPR, you have full control over your data. You have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Request that we delete your data entirely.
• Withdraw your consent at any time.
• Raise a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

If you wish to exercise any of these rights, simply email us at info@northantseventsolutions.co.uk and we will process your request promptly.

8. Data Security

We take the security of your information seriously. We use professional technical and organisational measures to protect your data from unauthorised access, accidental loss or misuse while communicating with you and planning your event.